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    • 07 Dec, 2024

    Microsoft Customer Success Account Mgmt - Financial Services Interview Experience Share

    As someone who has interviewed for the Customer Success Account Management – Financial Services position at Microsoft, I’m happy to provide a comprehensive breakdown of the interview process, key focus areas, and the skills Microsoft is looking for. This role is centered around driving customer success within the financial services sector, where you will be expected to ensure customers achieve their business goals using Microsoft’s products and services, especially cloud technologies like Azure and Office 365. The process is thorough, focusing on your ability to understand customer needs, manage relationships, and solve complex business problems. Below is an in-depth look at the interview process and what to expect.