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Knowledge base management

11 Dec, 2024

Tiktok Knowledge Management Lead, Buyer Support - USDS Interview Experience Share

The Knowledge Management Lead, Buyer Support at TikTok is a leadership role focused on optimizing the buyer experience, creating and maintaining knowledge resources, processes, and training programs to ensure TikTok's Buyer Support teams operate efficiently. This role is critical for supporting e-commerce objectives and driving operational excellence in a fast-paced, evolving environment.

11 Dec, 2024

Uber Safety Investigations Specialist I (French Speaker) Interview Experience Share

If you're applying for the Safety Investigations Specialist I (French Speaker) role at Uber, you're looking at a position that involves managing safety-related investigations, ensuring compliance with policies, and resolving sensitive issues for Uber’s platform users. This is a highly critical role, as it deals with safety incidents, risk assessments, and requires excellent communication skills in both French and English. Based on my experience interviewing for a similar role, here's a detailed guide to the interview process, the skills Uber is looking for, and examples of questions you might encounter.